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  3. 👩‍💻 Need help with my account or hosting (login, edit, pause, delete).
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👉 I'm having difficulties creating my profile (photo or ID not going through, etc.).

 To create your account, your profile picture and your ID must be less than 2 MB and in JPEG format.
If they are too heavy, go to Google and search for "reduce JPEG photo", you'll find several free online tools to compress your photos.
If it's not the right format (for example, it's a PDF), go to Google and search for "convert PDF to JPEG", you'll find several free online tools to change the image format. Otherwise, simply take a photo of your ID with your phone.